Client Support

Fast, Focused, Friendly IT Support​

We offer convenient options below to help you get the support you need on your time.

Our support portal keeps record of your current and past support tickets. It also provides 24/7 access to helpful and trusted resources about your company’s IT solutions that are curated and vetted by our experienced team.
Click here.

For immediate assistance with resetting your password please follow this link.

Contact and our system will automatically create a support ticket on your behalf—no phone call is required. From there, our team will be in touch promptly.

Prefer to speak with someone directly? Call our experienced and attentive team at 410-585-9505. From there, an AIS technician can assist by phone or guide you to our remote access tool where they’ll “hop on” to your machine to solve the problem virtually in real time.

Need assistance now? Login to our remote support and collaboration portal during regular business hours to work directly with an AIS support technician. We’ll be able to access your system and assist virtually. Click here.