Baltimore’s Leading IT Support Team
The People Behind the Technology
Purpose-Driven IT Support
A Rock-Solid Mission
Alliance was born out of a house. Fast forward more than a decade and here it is — all grown up. But there’s no way Alliance would be where it is today without the people who built it and the people who continue to keep it thriving.
And even though we’ve come so far and done so much, our mission has remained unchanged:
Give people the technology they need to do bigger, better things. No matter what.
IT Support From Experienced Leaders
Meet the Leadership Team
Swadesh (Swat) Guchhait
Founder and CEO
Sports, German Shepherds, Family and Travel.
When Swat was a child, he wanted to follow in his father’s footsteps and pursue a career in biochemistry. But when his father recognized Swat’s attention to detail, he suggested to his son that he explore information technology instead. This set Swat down an exciting path. He developed an intense passion for IT and earned his degree in Information Systems Management at the University of Maryland. Now he is a member of the Information Systems Board at UMBC. With more than 30 years of experience working in the IT industry, his focus is on growing AIS and leading the company to success.
Sara Szot
President
Family & Friends, Reality TV Junkie, Makeup Lover, Reading
After earning her degree in Business Administration from Elizabethtown College, Sara spent six years supporting sales and business development teams in the real estate sector. After acquiring extensive experience cultivating SMB teams, she joined Alliance InfoSystems in 2013 working on the company operations. As President, she oversees the operations and internal systems at AIS and is fully committed to establishing processes that benefit both AIS and its clients.
Tom McCadden
Executive Vice President and CTO
Traveling, Hockey (Washington Capitals!)
Back in 2006, Tom joined Alliance with a mission to lead the AIS team and help them design and develop custom technology solutions. Since then, he has developed and built IT and cybersecurity solutions to help clients realize their vision and also protecting it. While overseeing the service and engineering teams, he also manages the relationships AIS has with industry leaders and leads the R&D team to stay on top of new technology solutions.
Dennis Ciabatoni
Director of Technical Services
Traveling, Craft Beer, Harleys, Jet Skis
Dennis began his professional IT career in early 2011 as a level 1 technician on our helpdesk and was promoted to Director of Technical Services in late 2015. With over 15 years of business management experience, Dennis drives continuous process improvement and has a knack for creating high-performing teams. As the Director of Technical Service, he leverages his broad technical knowledge and passion for customer service to ensure a high level of satisfaction while maintaining business continuity as his top priority.
IT Support From an Exceptional Team
Meet the Builders, Thinkers & Innovators
Adjana Ramirez
Service Dispatcher
Likes: Video Games, Reading, Watching Anime, Cooking
Amanda Black
Operations Manager
Likes: Wine, Trivia, History, Art & Design
Andrew Rammacca
Support Engineer
Likes: Cats, House Plants, Beaches, Writing Music, Family
Beau Robbins
Support Engineer
Likes: Family, my Dogs, Disc Golf, and Video Games
Brian Mullally
Support Engineer
Likes: Stand-up Comedy, Traveling, Food, Hiking, Camping
Bryan O’Donnell
Inside Sales Rep
Likes: Biking, Golf, My Dogs, The Ravens
Carrie Martin
Administrative Assistant
Likes: Spending time with friends & family, horseback riding, & reading
Chris Towle
Engineering Manager
Likes: Soccer, Video Games, Hunting/Fishing, Traveling
Christian Zinnamosca
Support Engineer
Likes: Weight Lifting, Anime, Cooking
Connie Herman
HR Manager
Likes: Spending Time With Family & Friends, Travel, Fitness—A dog lover
Derrick Lewis
Support Engineer
Likes: Basketball, Video Games & Exercising
Dominic Robinson
Support Engineer
Likes: Ice Hockey, Urban Exploration
Eugene Stanley
Support Engineer
Likes: Using his Smoker, Walks with Family, Road Trips
Gina Spellman
Finance Manager
Likes: Cooking, Pod Casts, Movies, Fun with Family
Jackson Cole
Support Engineer
Likes: Flag Football, Live Rock Music, Working Out, Joking with Friends, Writing Songs
Jeet Kumar
Support Engineer
Likes: Hiking, Soccer, Baking & Video Games
Jon Grant
Project Manager
Likes: Volunteering & Serving, Steamed Crabs, Beaches, Cooking
Jon Mainhart
Support Engineer
Likes: Fishing, Drones
Josh Carpenter
Security Engineer
Likes: Cybersecurity, Esotericism, Drums
Joshua Katz
Support Engineer
Likes: Trivia, Science Fiction/Fantasy, Music
Kaden Culp
Software Engineer
Likes: Music, Epistemics, Philosophy, Cooking & Rock Climbing
Katie McMillion
Service Dispatcher
Likes: Dogs, Video Games, Movies
Kija Kennedy
Project Coordinator
Likes: Cats, Video Games, Taking care of plants
Marcus Prater
Sr Network Engineer
Likes: Roller-coasters, Playing Music, Anime, Movies
Mark Lasky
Support Engineer
Likes: Motor Sports, Rowing, Movies
May Amodu
Service Manager
Likes: Art, Fashion, Tech & Adventure
Nathan Tweedy
Support Engineer
Likes: Board games, cooking, and mountain biking
Nickolas Cairo
Support Engineer
Likes: Exploring Nature, Solving puzzles, Creating Custom tabletop models, Making others laugh
Olivia Cobb
Support Engineer
Likes: Tech, Video Games, Dogs
Rochelle Grimsmo
Support Engineer
Likes: Video Games, Voice Acting, Craft Beer, Puns, Sarcasm
Ryan McAvoy
Network Engineer
Likes: Art, Technology, Sneakers
Sam Anzures
Support Engineer
Likes: Video Games, Cats, Movies
Samantha Krist
Customer Service Rep
Likes: Music, Family, Friends, Sarcasm
Sonny Baldwin
Support Engineer
Likes: Family, Tech, Food & Security
Stephanie Kulp
Business Development
Likes: My dogs, Shopping, Makeup & Italian food
TJ Williams
Support Engineer
Likes: Video Games, Comics, Anime, Manga
Zach Zellers
Service Manager
Likes: Soccer, Dungeons & Dragons, Cats, & Collecting retro soccer jerseys.