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Microsoft Office 365 email filtering issue

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We became aware of an Issue Microsoft Office 365 online was having beginning yesterday July 14th approximately 3:00PM EST.  The issue was surrounding an update to the component responsible for filtering email messages.  Microsoft released the following statement regarding the root cause. Preliminary Root Cause: An update to the component responsible for filtering email messages… Read more »

I Want My Network To Act Like My Car ! Part 2

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In Part 1, we outlined the concept of monitoring as it applies to your network infrastructure.   And you may ask how important is monitoring, really ?   Well, we’ll use the analogy of your car again to answer this question.   What would happen if you didn’t have a gauge to monitor fuel level… Read more »

I Want My Network To Act Like My Car !!

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Think about this – due to the sophisticated engineering of most motor vehicles today – we get in, start the engine and go. The majority of the time we’re not thinking about what’s going on under the hood because most cars today are equipped with smart systems that monitor and control critical functions like engine… Read more »

Office 365 – A Good Choice for Businesses with Managed IT Services

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For businesses wanting or needing to upgrade their productivity software, it would be wise to look at Microsoft’s Office365 offerings in combination with managed IT services. We’ll briefly go over a few of the immediate benefits of going with Microsoft’s productivity suite offering.   With Office 365, you’ll have access to the latest productivity suite… Read more »

What Are Our Apps Really Doing? (Network Monitoring)

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Apps, these tiny programs on Internet-connected mobile phones, are increasingly becoming entryways for surveillance and fraud. Hackers have become more aware of the ignorance of users when it comes to their personal information. Our apps are becoming increasingly personal, with links to bank accounts, credit cards, and all sorts of information at ones fingertips. It… Read more »

Hardware Refresh: When and Why to Do It with Managed Services

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Today I talk about what it means to perform a hardware refresh: the cyclical replacement of old, outdated hardware. Many organizations replace their hardware every three to five years, no matter what condition it is in. Why would I throw away a perfectly good piece of functioning equipment? I’m sure many of you are thinking… Read more »

What is a Network… Really? by Managed IT Services

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In my last blog I described a computer in metaphorical terms as a person sitting behind a desk and working in an office. This time I will describe a network and how it works in similar terms but, instead of just a single office a network can be thought of in terms of an entire… Read more »

GOING TO A CLOUD SERVER: PROS AND CONS

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By now, you have certainly heard of this thing called “The Cloud.” But what is it? Why would you use it? It can be quite a confusing concept! In most situations, “The Cloud” AKA cloud server can be loosely defined as any resource you access via the Internet. Examples of cloud based resources include applications like… Read more »

Windows 10 Technical Preview with Managed Services

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Here we go again! Another Microsoft Windows operating system. Just when we thought we had a good handle on Windows 8 (8.1) here comes Windows 10. You might ask about what happened to Windows 9, well… you’re not alone. Microsoft simply skipped 9 and went straight for double digits. With the new Windows 10 OS… Read more »

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